Effective Date: 01/01/2026

Welcome to HealSpace Infra (“Company”, “we”, “our”, or “us”). Your privacy is important to us. This Privacy Policy explains how we collect, use, store, protect, and process your personal information when you visit www.healspaceinfra.com or interact with our services.

This Privacy Policy has been prepared in accordance with the Digital Personal Data Protection Act, 2023 (DPDP Act) and the Digital Personal Data Protection Rules, 2025, along with other applicable laws of India.

1. Who We Are

HealSpace Infra is a healthcare infrastructure company providing hospital planning, healthcare interior design, medical equipment planning, turnkey hospital solutions, and related consultancy services.

Contact Information

HealSpace Infra

Email: healspaceinfra22@gmail.com

Website: https://www.healspaceinfra.com

2. Information We Collect

We may collect the following information when you use our website:

• Full name
• Company or organization name
• Email address
• Phone number
• City and State
• Information submitted through enquiry or contact forms
• Project requirements
• Communication history
• Website usage information through cookies and analytics tools
• IP address, browser type, operating system and device information

We only collect information necessary for providing our services or responding to your enquiries.

3. Purpose of Processing Personal Data

Your personal information is processed only for lawful purposes, including:

• Responding to enquiries
• Providing quotations and proposals
• Communicating regarding projects
• Delivering requested services
• Customer support
• Improving our website and services
• Sending business updates, newsletters, service information, or marketing proposals related to HealSpace Infra
• Compliance with applicable legal obligations

We process your data only for purposes that are reasonable, transparent, and directly connected with our business.

4. Consent

By submitting your information through our website, email, phone, or enquiry forms, you voluntarily consent to the collection and processing of your personal data for the purposes described in this Privacy Policy.

Where required under applicable law, we will obtain your explicit consent before processing your personal data.

You may withdraw your consent at any time by contacting us at:

healspaceinfra22@gmail.com

Withdrawal of consent will not affect processing already carried out before withdrawal where permitted by law.

5. Marketing Communications

We may use your contact details to send:

• Business proposals
• Company updates
• Service offerings
• Promotional information related to HealSpace Infra

You may opt out of receiving marketing communications at any time by emailing us at:

healspaceinfra22@gmail.com

6. Data Retention

We retain your personal information for 10 years from the date of collection or from the completion of our business relationship, whichever is later, unless a longer retention period is required by law.

After the retention period expires, your personal information will be securely deleted or anonymized.

7. Data Security

We implement reasonable technical and organizational security measures to protect your personal data against:

• Unauthorized access
• Loss
• Misuse
• Alteration
• Disclosure
• Destruction

Although we follow industry-standard security practices, no internet transmission or electronic storage system is completely secure.

8. Sharing of Personal Data

HealSpace Infra does not sell, rent, trade, or disclose your personal information to third parties for commercial purposes.

We may share information only:

• When required by law
• To comply with legal obligations
• To protect our legal rights
• With authorized service providers working on our behalf under confidentiality obligations

9. Your Rights Under the DPDP Act

Subject to applicable law, you have the right to:

• Request access to your personal data
• Request correction of inaccurate information
• Request updating of your personal data
• Request deletion of your personal data
• Withdraw consent where applicable
• Request information regarding processing of your personal data

To exercise any of these rights, email us at:

healspaceinfra22@gmail.com

We will respond within the timelines prescribed under applicable law.

10. Request for Data Deletion

If you wish to have your personal data deleted, please send your request to:

healspaceinfra22@gmail.com

After verifying your identity, we will process your request in accordance with applicable legal requirements. Certain information may be retained where required under applicable law.

11. Cookies

Our website may use cookies and similar technologies to:

• Improve website functionality
• Remember user preferences
• Measure website performance
• Understand visitor behaviour
• Improve user experience

You may disable cookies through your browser settings; however, certain website features may not function properly.

12. Children’s Privacy

Our services are intended for businesses and professionals. We do not knowingly collect personal information from children.

If we become aware that personal information of a child has been collected inadvertently, we will delete it promptly.

13. Third-Party Websites

Our website may contain links to third-party websites. We are not responsible for their privacy practices or content. Users should review the privacy policies of those websites separately.

14. Changes to this Privacy Policy

HealSpace Infra may update this Privacy Policy from time to time to reflect changes in legal requirements or business operations.

The updated version will always be published on this page with the revised Effective Date.

15. Governing Law and Jurisdiction

This Privacy Policy shall be governed by the laws of India.

Any disputes arising from this Privacy Policy shall be subject to the exclusive jurisdiction of the competent courts located in Guwahati, Assam.

16. Contact Us

If you have any questions, concerns, complaints, or requests regarding this Privacy Policy or your personal data, please contact:

HealSpace Infra

Email: healspaceinfra22@gmail.com

Website: https://www.healspaceinfra.com